Terms and Conditions

Effective: January 1, 2024

1. Acceptance of Terms

By accessing and using Spotlighticket, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions ("Terms") govern your access to and use of the Spotlighticket platform, including our website, mobile applications, and services (collectively, the "Service").

2. Description of Service

Spotlighticket is a ticketing platform for events, movies, and locations that enables:

  • Organizers to list, promote, and sell tickets for events, screenings, and locations
  • Attendees to discover, browse, and purchase tickets
  • Secure payment processing through integrated payment gateways
  • Booking management and digital ticket delivery

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Types

You may register as either an "Attendee" or "Organizer". Your role determines the features and services available to you.

4. Organizers

4.1 Organizer Responsibilities

As an organizer, you agree to:

  • Provide accurate and complete event information
  • Honor all tickets sold through our platform
  • Comply with all applicable laws and regulations
  • Handle refunds according to your stated refund policy
  • Respond promptly to attendee inquiries

4.2 Fees and Payments

Partners are responsible for:

  • Transaction fees as outlined in our pricing structure
  • Payment processing fees charged by payment gateways
  • Any applicable taxes on ticket sales

5. Ticket Purchases and Refunds

All ticket purchases are final unless otherwise stated by the specific organizer. Refunds are generally only issued in the event of a cancellation or significant change to the event.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Spotlighticket and its licensors.

7. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

9. Contact Us

If you have any questions about these Terms, please contact us at support@spotlighticket.com.